Privacy Policy

Last updated: 01 December 2025

TL;DR (Plain-English Summary)

  • •OurFamilyFood does not own your data.
  • •We do not sell it.
  • •We do not use it for advertising.
  • •We do not read private family recipes, notes, or content unless you explicitly ask us to (for example, for support).

Your family content belongs to you — full stop.

1. Introduction

GrifDigi Limited ("GrifDigi," "we," "us," or "our") is a company incorporated in New Zealand. We operate the OurFamilyFood.com website and related web and mobile applications (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, and protect personal information when you use OurFamilyFood.com.

We are committed to protecting your privacy and handling your personal information in a transparent and lawful manner, consistent with the New Zealand Privacy Act 2020 and applicable international data protection laws.

2. Scope of This Policy

This Privacy Policy applies to personal information collected when you:

  • •Create or manage an account on OurFamilyFood.com
  • •Upload, store, or share family recipes, stories, notes, or media
  • •Invite family members to collaborate
  • •Communicate with us
  • •Use any feature of the Services

It does not apply to third-party websites or services linked from OurFamilyFood.com.

3. Personal Information We Collect

We collect personal information only where necessary to operate the Services.

A. Information You Provide to Us

Account Information

  • •Name
  • •Email address
  • •Optional profile photo
  • •Account credentials

User-Generated Content

  • •Recipes
  • •Family stories
  • •Notes
  • •Photos or media you upload
  • •Comments or annotations

This content is private by default and accessible only to you and those you explicitly invite.

Communications

  • •Emails or messages you send to us
  • •Support requests
  • •Feedback or inquiries

Invitations

Email addresses of family members you invite to join a shared space

B. Information Collected Automatically

Usage Data

  • •Log data (e.g. pages visited, features used)
  • •Device and browser information
  • •IP address (used only for security and performance)

Cookies & Similar Technologies

Used strictly for:

  • •Authentication
  • •Security
  • •Performance and functionality

We do not use advertising cookies or tracking pixels.

4. How We Use Your Information

We use personal information solely to operate and improve OurFamilyFood.

A. Core Service Functions

  • •Create and manage user accounts
  • •Enable recipe storage, sharing, and collaboration
  • •Maintain secure access to family spaces
  • •Provide customer support
  • •Process payments (where applicable)

B. Operational & Administrative Purposes

  • •Maintain platform security and integrity
  • •Detect fraud or misuse
  • •Improve product features and usability
  • •Communicate service-related updates
  • •Meet legal and regulatory obligations

C. No Advertising or Data Exploitation

We do not:

  • •Sell personal data
  • •Rent personal data
  • •Use personal data for advertising
  • •Profile users for marketing purposes

5. Ownership of Content

All recipes, stories, notes, and media you upload remain your intellectual property or that of your family.

GrifDigi:

  • •Does not claim ownership
  • •Does not commercialise user content
  • •Does not analyse private content for AI training or advertising

Access to private content occurs only:

  • •With your explicit consent, or
  • •Where legally required

6. Disclosure of Information to Third Parties

We share personal information only where necessary.

A. Service Providers

We may share limited personal information with trusted service providers who assist us with:

  • •Hosting and infrastructure
  • •Payment processing
  • •Email delivery
  • •Security monitoring

These providers are contractually bound to protect your information and use it only for authorised purposes.

B. Other Users

Information you choose to share within a family space may be visible to those you invite. You control access.

C. Legal Requirements

We may disclose information where required by law, court order, or lawful government request.

7. International Data Transfers

Our infrastructure may involve data storage or processing outside New Zealand.

Where this occurs, we take reasonable steps to ensure personal information is protected in a manner consistent with this Privacy Policy and applicable law.

8. Your Privacy Rights

Subject to applicable law, you have the right to:

  • •Access your personal information
  • •Request correction of inaccurate information
  • •Request deletion of your personal information
  • •Withdraw consent where processing is based on consent

Requests can be made by contacting:

ourfamilyfood@grifdigi.com

We will respond within a reasonable timeframe.

9. Data Retention

We retain personal information:

  • •For as long as your account remains active, or
  • •As required to provide the Services, or
  • •As required by law

When an account is deleted, associated personal information is securely deleted or anonymised, subject to legal retention obligations.

10. Security

We use reasonable technical and organisational safeguards to protect personal information, including:

  • •Secure hosting environments
  • •Access controls
  • •Encryption where appropriate

No system is completely secure. To the maximum extent permitted by law, GrifDigi is not liable for unauthorised access beyond our reasonable control.

11. Children's Privacy

OurFamilyFood is not directed at children under 16.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child's information has been provided improperly, contact us and we will take appropriate action.

12. Third-Party Websites

Our Services may link to third-party websites or applications. We are not responsible for their privacy practices. You should review their policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Material changes will be communicated through the Services. Continued use constitutes acceptance of the updated policy.

14. Contact Information

GrifDigi Limited

New Zealand

ourfamilyfood@grifdigi.com